Strategic Support

Workplace wellbeing is a journey and all organisations are at a different stage. SuperFriend’s consulting services can assist you to optimise your strategy and support the successful implementation of your plans.

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Expert advice helps navigate the many workplace mental health resources and provides organisations with the assurance that the approach they are taking meets their needs.

SuperFriend’s consulting support is based on best practice, leverages the latest research, and is compliant with workplace health and safety laws.

We use a positive approach to workplace mental health. Organisational wellbeing is reliant on the people and the culture, and people respond most effectively when their strengths are engaged. We focus on what is working really well in your workplace and build on those areas. You might be surprised by how many activities the organisation is already doing to contribute to the wellbeing of your people!

We work with employers through a consultative approach to:

Our approach to consulting

Leadership buy-in

Leadership commitment and active involvement in workplace mental health is critical to successful implementation. SuperFriend will help raise the awareness of senior leaders’ legal obligations and outline the evidence based benefits to creating a mentally healthy workplace.

Needs analysis

There is no “one size fits all” approach when it comes to a mental health and wellbeing strategy. Through assessment of existing policies, programs, supports and practices and including qualitative stakeholder interviews, SuperFriend will provide a detailed gap analysis and roadmap to inform development of your workplace mental health strategy.

Optimise or develop strategy

SuperFriend will develop a comprehensive mental health and wellbeing strategy including indicators to measure outcomes and progress and support continuous improvement. Strategic objectives and recommended interventions are based on unique organisational needs with priorities recommended and aligned to what is appropriate, feasible and of value to the workplace.

Develop action plan

Our Solutions Managers will work collaboratively with staff, leaders, and other key stakeholders to develop an action plan tailored to the organisation, including evidence-informed, achievable actions.

Implementation support

Successful implementation relies on collaboration, communication and leadership. In addition to offering a variety of workplace programs and resources, SuperFriend will work with management and employees as required to build positive, supportive and productive workplaces.

Evaluate and review

Regular monitoring and review is vital to the sustainability of a mental health strategy and key to continuous improvement. SuperFriend will work with organisations to provide up to date information necessary to review and update strategy, and adjust actions and plans accordingly.

Meet our workplace wellbeing consultants

Pippa Rose

Head of Consulting

Pippa Rose
Pippa’s profile

Michelle Dowling

Solutions Manager

Michelle’s profile

More workplace mental health and wellbeing solutions

Workplace Training

Build the mental health and wellbeing capability of your employees and leaders with online and face-to-face (currently virtual) training, including courses for specialised roles.

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Resources and toolkits

We do our own research and feed national insights into a range of best-practice workplace wellbeing resources and guides for organisations and individuals.

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Raise awareness and educate your people to reduce stigma and boost mental wellbeing know-how with our short, engaging ‘lunch & learn’ style presentations (currently virtual).

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Not sure where to start? Our workplace mental health experts are here to help you.

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“AustralianSuper’s partnership with SuperFriend has been incredibly valuable to us for the best part of a decade. SuperFriend is the only specialist organisation that provides these services to super funds that are then able to go out to hundreds of thousands of workplaces and assist employers and their employees to address the problems of mental health that affect so many Australians.”
— Ian Silk, CEO, AustralianSuper

“SuperFriend has improved the mental wellbeing of Sunsuper people by ensuring they feel supported and work in a positive environment. SuperFriend brings a lot to that equation in terms of helping us develop a wellbeing blueprint which has been critically important to developing our leaders to create a positive, supportive environment.”

— Scott Hartley, Former CEO, Sunsuper

“SuperFriend continues to play a really important role galvanising the industry to take action. We’ve already seen a lot of action that SuperFriend has triggered in the industry. They have been able to bring parts of the industry together and play that linking role.”

— Damien Mu, CEO and Director, AIA Australia

“SuperFriend is a very unique organisation and is very well placed to be a disrupter in terms of how we think and understand the areas concerning mental health. SuperFriend is a good policy body, it’s a good lobby body, it’s a good educator. It ensures that the mental health agenda remains on our agenda. I think that it’s important that it helps demystify and remove the stigma around all aspects of mental health.”

— Colin Tate, CEO, Conexus Financial

“People at SuperFriend are mental health champions and mental health experts who not only have the passion but they’ve got the qualifications and information to really help. We’ve seen some great benefits in our people’s confidence in dealing with people with mental health challenges because they’ve been trained. So it’s a great asset to our business. ”

— Suzanne Smith, Industry Executive

“We’ve worked with SuperFriend closely to train our staff to be more aware around mental illness. The advantage we’ve got with SuperFriend is that they know our industry really, really well, but they also know us really well. So there’s no relationship barriers to get over, there’s a trusted relationship that makes the work we do together so much easier.”

— Brett Clark, CEO, TAL

“Having a workplace partner like SuperFriend is critical. We can’t do this on our own. We work in financial services, it’s highly technical and often we’re not equipped with the right expertise and the knowledge to know how to deal with issues of mental health, but they affect our staff and the customers we’re dealing with every day. So having an organisation with the expertise that understands our sector as well is incredibly valuable.”

— Sally Loane, CEO, Financial Services Council

“I think having SuperFriend as a partner ensures that no one is forgetting about mental health and the importance of it. All funds are seeing increases in the number of mental health claims in their insurance area. It’s incredibly important for us not to lose sight of the fact that we have a role to play in improving people’s mental health.”

— Eva Scheerlinck, CEO, Australian Institute of Superannuation Trustees